Terms & Conditions

 

These terms and conditions apply to all users and customers of Grindswap.com

Definition:
The Company – Grindswap
The Website – Grindswap.com
You – Customers and/or Users of Grindswap.com
Services – Any service listed on Grindswap.com

 

1. DISCLAIMER

Grindswap.com (hereby referred to as “The Company”) has no affiliation with JaGeX Ltd., Riot Ltd. or its parent companies. Registered Names and Trademarks are the copyright and property of their respective owners. RuneScape is a registered trademark of of JaGeX Limited 1999-2020, Jagex Ltd.  League of Legends is a registered trademark of Riot.

Every effort is made to keep the site free from malware (computer viruses, spyware, etc.), however, Grindswap.com cannot guarantee that its website is free from malware. Any downloads made by You on this website are at your own risk.

All game content included on this site, such as text, graphics, logos, images, data compilations are owned by the game publisher or its licensors and protected by United States and international copyright laws.

2. ACCOUNT RISK

The Company is not responsible for any rules broken by you after purchasing an account or service on Grindswap.com.  Further to this policy, we have specific policies covering accounts and services sold on the website, described below:
 
  1. Accounts:  All accounts sold on Grindswap.com are guaranteed safe and secure from recovery, but following your ownership of the account it becomes your responsibility to follow in-game rules and you bare responsibility for actions taken against the account. 
  2. Services:  All services provided by Grindswap.com are undertaken at your own risk.  Possible actions can be taken against your in-game account during or following a service.  You accept full responsibility for any actions taken against your account.

Grindswap will guarantee to help you recover your account for 180 days after purchase.  This is in accordance with the Sythe.org “recovery responsibility” timeline.  We will also attempt to assist you in recovery, if it remains possible, beyond the 180 days, although this will subject to availability and at our discretion.

If we believe you are abusing our recovery guarantee to defraud other users, the No-Recovery Guarantee becomes voided.

3. LOST / STOLEN ITEMS

You are responsible for any unauthorized access to Your in-game accounts.  We suggest you change the password to your new account and add 2 Factor Authentication to your email and in-game account.  Grindswap.com is not responsible for lost or stolen items that result from unauthorized access to your accounts, under any circumstances.  These situations are not possible to mediate, therefore the customer accepts all risk associated with storing items on the accounts.

4. REFUNDS

Refunds may be requested prior to delivery of the products or services by The Company. Refunds are only available as credit towards future purchases. Cash refunds are only granted in cases in which The Company decides that the order cannot be completed, for whatever reason. Refunds will not be granted in any circumstance after the product or service has been delivered by The Company.

5. ESCROW SERVICE

Our services can not be used as an escrow service. If You are found to be using The Company’s services as a form of escrow, The Company may hold your funds for up to 24 hours to investigate the issue. The Company will then decide whether to refund the payment in cash or deliver the products and/or services ordered.

We relinquish all responsibility for deals in which the buyer provides receiver information for a person other than themselves. By putting another party’s information as the receiver, the buyer relinquishes all rights to challenge the completion of delivery.

6. IDENTITY VERIFICATION

The Company may require more information following Your payment to properly determine that the payment has been authorized by You. Extra verification may include:

– Phone call to a contracted phone number
– Text message to a contracted phone number
– Social media verification
– Paypal transactions history
– Government-Issued Photo ID
– Payment History
– Other

These identity verification methods help The Company in preventing fraud. Failure to comply with The Company’s request may result in 24 hour payment seizure and/or a refund of your payment. The Company reserves the right to refuse business to You if you do not complete the requested identity verification.

7. FRAUD

The Company seeks to eliminate fraud through identity verification procedures. In the circumstance that Your payment is reversed following a completed order by The Company, The Company reserves the right to deduct the reversed amount from future orders made by You. The Company reserves the right to seek repayment for all reversed transactions for which the services have already been completed.

The Company reserves the right to submit your full information to authorities and payment processors following a reversed payment. The Company also reserves the right to share your name and payment information with other merchants following a reversal.

8. DELIVERY DISPUTES

If You believe the delivery of your products or services were not properly completed by The Company, then you must notify us immediately through our Live Support system, or by sending an email to [email protected] We will investigate your claim and respond as soon as possible.

Filing a dispute with your card holder, bank, payment processor or other third party in relation to an order on Grindswap.com is a violation of our terms of service.  These third parties do not have the necessary tools to mediate a dispute for in-game accounts or services.

9. INDEMNIFICATION

Upon request, you agree to defend, indemnify and hold harmless The Company and our affiliates, contractors, vendors, and content providers from all liabilities, claims and expenses, including attorneys’ fees, that arise from or relate to a breach of these Terms & Conditions for which you are responsible or in connection with your distribution of any content on or through Grindswap.com services.

10. REMEDIES

You agree that these Terms and Conditions are not intended to confer any rights or remedies upon any person other than the parties to these Terms. You also understand and agree that this Terms & Conditions and the Supplemental Terms incorporated into this Terms of Service, including enforcement of those policies, are not intended to confer, and do not confer, any rights or remedies upon any person.

11. SEVERABILITY

If any part of this Terms & Conditions is held invalid or unenforceable, that portion shall be interpreted in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of The Company, and the remaining portions shall remain in full force and effect.

12. WAIVER

The failure of The Company to exercise or enforce any right or provision of this Terms & Conditions will not constitute waiver of such right or provision. Any waiver of any provision of this Terms & Conditions will be effective only if in a writing signed by Grindswap.com