Contact is available 24/7 through Live Support in the bottom right hand corner of the site.  You can also send us an email at:

Frequently Asked Questions

Please read our FAQ before sending us a message.

How long does it take to receive the account?

Delivery is set up to be fully automated.  Your account details will be sent via email to you following your successful purchase.  Large purchases may require some extra verification prior to delivery.

What payment methods do you accept?

We currently accept Credit/Debit Cards via PayOP and PayPal.  We also accept CashApp & Zelle for American customers.  We try to accommodate your payment method of choice.  If you want to pay with another method, let us know via Live Chat.

What is your refund policy?

We offer store credit if the accounts we provide do not meet our quality guarantee.  Otherwise, sales are considered final once the account information has been provided via email.

How secure is your website?

GrindSwap is built on WooCommerce, one of the most robust and popular open-source cart systems in the world.  Our payment providers process your financial details on their own secure platforms, you are never asked to enter sensitive financial information on our website.

How Can I Trust You?

GrindSwap was created by the owners and operators of popular online game stores, including:

  1. (LOL ELO Boosting)
  2. (OSRS & RS3 Gold, CSGO Keys & Skins)

We have over 10 years experience providing unparalleled customer service in the video games industry.

Are the Accounts Safe? aims to provide the highest quality in-game accounts for OSRS, LOL & RS3.  This means we create the accounts and train them in-house.  This is the only way to ensure safety and it is why we are so confident in any product that we list on the website.  Every account we sell is backed by our 100% No-Recovery Guarantee.

Business Opportunities

Are you doing business in the video games industry that you believe could complement our website?  Perhaps you are an influencer, you sell products/services for the games we have listed, or you sell products/services for other popular games in the industry.

We are open to collaborating!  Drop us an email and we will see if we can find a way to work together.

COLLABORATION EMAIL: [email protected]